Privacy Policy
Graco Manufacturing
Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment to combine
the highest-quality products and services with the highest level of integrity
in dealing with our clients and partners. The Policy is designed to assist you
in understanding how we collect, use and safeguard the personal information
you provide to us and to assist you in making informed decisions when using
our site and our products and services. This statement will be continuously
assessed against new technologies, business practices and our customers' needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two types of information:
personal information you knowingly choose to disclose that is collected on an
individual basis and Web site use information collected on an aggregate basis
as you and others browse our Web site.
1. Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from us or our partners, you
may need to give personal information and authorization to obtain information
from various credit services. For example, you may need to provide the following
information:
Name
Mailing address
Email address
Credit card number
Home and business phone number
Other personal information (i.e. mother's maiden name)
Email Information
In addition to providing the foregoing information to our partners, if you choose
to correspond further with us through email, we may retain the content of your
email messages together with your email address and our responses. We provide
the same protections for these electronic communications that we employ in the
maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a
standard technology called "cookies" (see explanation below, "What
Are Cookies?") and Web server logs to collect information about how our
Web site is used. Information gathered through cookies and Web server logs may
include the date and time of visits, the pages viewed, time spent at our Web
site, and the Web sites visited just before and just after our Web site. This
information is collected on an aggregate basis. None of this information is
associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering
our business activities, providing customer service and making available other
products and services to our customers and prospective customers. Occasionally,
we may also use the information we collect to notify you about important changes
to our Web site, new services and special offers we think you will find valuable.
The lists used to send you product and service offers are developed and managed
under our traditional corporate standards designed to safeguard the security
and privacy of our customers' personal information. As a customer, you will
be given the opportunity, at least once annually, to notify us of your desire
not to receive these offers.
What Are Cookies? Cookies are a feature of Web
browser software that allows Web servers to recognize the computer used to access
a Web site. Cookies are small pieces of data that are stored by a user's Web
browser on the user's hard drive. Cookies can remember what information a user
accesses on one Web page to simplify subsequent interactions with that Web site
by the same user or to use the information to streamline the user's transactions
on related Web pages. This makes it easier for a user to move from Web page
to Web page and to complete commercial transactions over the Internet. Cookies
should make your online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to
gather information about our Web site users' browsing activities, in order to
constantly improve our Web site and better serve our customers. This information
assists us to design and arrange our Web pages in the most user-friendly manner
and to continually improve our Web site to better meet the needs of our customers
and prospective customers.
Cookies help us collect important business and technical statistics.
The information in the cookies lets us trace the paths followed by users to
our Web site as they move from one page to another. Web server logs allow us
to count how many people visit our Web site and evaluate our Web site's visitor
capacity. We do not use these technologies to capture your individual email
address or any personally identifying information about you although they do
permit us to send focused online banner advertisements or other such responses
to you.
Sharing Information with Affiliates
From time to time you may notice offers from outside companies advertised on
our Web site. We take measures to select product or service providers that are
responsible and afford privacy protections to their customers. However, we cannot
make any representations about the practices and policies of these companies.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third parties
who may be given access to personal information including your name, address,
telephone number and email for the purpose of providing you information regarding
products and services that we think will be of interest to you. In connection
with strategic marketing alliances or partnerships, we will retain all ownership
rights to the information, and we will not share information regarding your
social security number or other personal financial data.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about
important changes to our Web site, new services and special offers we think
you will find valuable. As our client, you will be given the opportunity to
notify us of your desire not to receive these offers by clicking on a response
box when you receive such an offer or by sending us an email request at
customer_care@gracomfg.com.
How Do We Secure Information Transmissions?
When you send confidential personal credit card information to us on our Web
site, a secure server software which we have licensed encrypts all information
you input before it is sent to us. The information is scrambled en route and
decoded once it reaches our Web site.
Other email that you may send to us may not be secure unless we
advise you that security measures will be in place prior to your transmitting
the information. For that reason, we ask that you do not send confidential information
such as Social Security or account numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security. We utilize encryption/security
software to safeguard the confidentiality of personal information we collect
from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices.
Periodically, our operations and business practices are reviewed for compliance
with corporate policies and procedures governing the security, confidentiality
and quality of our information.
Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices
are committed to the protection of customer information. In general, our business
practices limit employee access to confidential information, and limit the use
and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that
we collect online and maintain in our database by emailing customer_care@gracomfg.com.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, Web site traffic
patterns and related Web site information to our affiliates or reputable third
parties, but this information will not include personally identifying data,
except as otherwise provided in this Privacy Policy.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words,
when we, in good faith, believe that the law requires it or for the protection
of our legal rights.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or
from our Web site nor the information or content contained therein. Often links
to other Web sites are provided solely as pointers to information on topics
that may be useful to the users of our Web site.
Please remember that when you use a link to go from our Web site
to another Web site, our Privacy Policy is no longer in effect. Your browsing
and interaction on any other Web site, including Web sites which have a link
on our Web site, is subject to that Web site's own rules and policies. Please
read over those rules and policies before proceeding.
Your Consent
By using our Web site you consent to our collection and use of your personal
information as described in this Privacy Policy. If we change our privacy policies
and procedures, we will post those changes on our Web site to keep you aware
of what information we collect, how we use it and under what circumstances we
may disclose it.
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